While the number of API calls and storage limits get all the attention when planning a large-scale Salesforce implementation, less well-known limits can completely derail your project.

With a CTA as your guide, examine the solution design and the performance impacts that only became apparent after rollout. Dive into the details of possible work arounds and the limitations encountered during each attempted corrective action.

See if you can guess the limits the caused the pain (hint: it involves Email Messages and Files) and help architect a resolution.