Service Cloud - what is possible

Name: Service Cloud - what is possible
Start: 2016-03-09T18:00:00+01:00
End: 2016-03-09T20:00:00+01:00
Location: Enxoo office

Salesforce Developer Group, Warsaw, Poland
Wed, Mar 9, 2016, 6:00 PM (CET)

• Introduction - what is service Cloud?

• Lightning console - demo, possible customizations

• Case Solutions

• Salesforce Knowledge

• Entitlement Management: -Entitlements Only -Service Contracts + Entitlements -Service Contracts with Contract Line Items + Entitlements

• Macros

Wednesday, Mar 9
6:00 PM - 8:00 PM (CET)

Enxoo office

ul. Flory 3/2 Warsaw, PL