Service Cloud - what is possible

Name: Service Cloud - what is possible
Start: 2016-03-09T18:00:00+01:00
End: 2016-03-09T20:00:00+01:00
Location: Enxoo office

Mar 9, 2016, 5:00 – 7:00 PM

Salesforce Developer Group, Warsaw, Poland

• Introduction - what is service Cloud? 

• Lightning console - demo, possible customizations 

• Case Solutions 

• Salesforce Knowledge 

• Entitlement Management: -Entitlements Only -Service Contracts + Entitlements -Service Contracts with Contract Line Items + Entitlements 

• Macros 

Also available online: <https://global.gotomeeting.com/join/965256357>

About this event

• Introduction - what is service Cloud? 
• Lightning console - demo, possible customizations 
• Case Solutions 
• Salesforce Knowledge 
• Entitlement Management: -Entitlements Only -Service Contracts + Entitlements -Service Contracts with Contract Line Items + Entitlements 
• Macros 
Also available online: https://global.gotomeeting.com/join/965256357