Service Cloud - what is possible

Mar 9, 2016, 5:00 – 7:00 PM

• Introduction - what is service Cloud?  • Lightning console - demo, possible customizations  • Case Solutions  • Salesforce Knowledge  • Entitlement Management: -Entitlements Only -Service Contracts + Entitlements -Service Contracts with Contract Line Items + Entitlements  • Macros  Also available online: <https://global.gotomeeting.com/join/965256357>

About this event

• Introduction - what is service Cloud? 

• Lightning console - demo, possible customizations 

• Case Solutions 

• Salesforce Knowledge 

• Entitlement Management: -Entitlements Only -Service Contracts + Entitlements -Service Contracts with Contract Line Items + Entitlements 

• Macros 

Also available online: https://global.gotomeeting.com/join/965256357

When

When

Wednesday, March 9, 2016
5:00 PM – 7:00 PM UTC

Group Leaders

  • Łukasz Skrodzki

    enxoo

    Leader

  • Bartosz Walczak

    enxoo

    VP Technology

  • Krzysztof Zych

    Leader

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