Mar 9, 2016, 5:00 – 7:00 PM (UTC)
Salesforce Developer Group, Warsaw, Poland
• Introduction - what is service Cloud? • Lightning console - demo, possible customizations • Case Solutions • Salesforce Knowledge • Entitlement Management: -Entitlements Only -Service Contracts + Entitlements -Service Contracts with Contract Line Items + Entitlements • Macros Also available online: <https://global.gotomeeting.com/join/965256357>
• Introduction - what is service Cloud?
• Lightning console - demo, possible customizations
• Case Solutions
• Salesforce Knowledge
• Entitlement Management: -Entitlements Only -Service Contracts + Entitlements -Service Contracts with Contract Line Items + Entitlements
• Macros
Also available online: https://global.gotomeeting.com/join/965256357
Wednesday, March 9, 2016
5:00 PM – 7:00 PM (UTC)
CONTACT US
