May 17, 2019, 2:00 – 6:00 PM (UTC)
Salesforce User Group, Twin Cities, United States
Twin Cities May Meeting is all about "Service Cloud"! Come learn about Service Cloud features and functionality and hear from local customers who have implemented Service Cloud at their sites.
Save the Date for our next Twin Cities Community Meeting!
Come join us on May 17, 2019 as we will discuss Service Cloud areas such as:
- Implementation Best Practices
- Digital Engagement
- Agent Experience
- Artificial Intelligence (Einstein)
- Reporting & Analytics
This meeting will be held downtown Minneapolis
Be The Match
500 N 5th Street
Minneapolis, MN 55401
Parking is on your own, while there is plenty of parking downtown, it is not included in the meeting.
There is also transportation available via the Light Rail Train, for those who take public transportation. The location is not far from the Target Field Station Platform
Vicasso
Director, Product
Salesforce
Principal Solution Engineer
Thomson Reuters
Head of Legal Digital Integration - Customer Success
Allianz
Senior Director Marketing Analytics and CRM Strategy
Allianz
Sr CRM Product Owner
TPT - Twin Cities PBS
Supervisor, Member and Viewer Services
Friday, May 17, 2019
2:00 PM – 6:00 PM (UTC)
| 2:00 PM | Check In |
| 2:30 PM | Announcements |
| 2:45 PM | Internet Creations: "Best Practices for a High-Performing Service Organization" |
| 3:15 PM | Jeneé Winter: “Service Cloud Overview” |
| 4:00 PM | Break |
| 4:15 PM | Success Panel: Local Success Stories Rolling out Service Cloud |
| 5:00 PM | Lunch / Networking / Birds of a Feather |
| 7:00 PM | Twins Stadium Tour (with optional ticket) |
CONTACT US
