As an admin, you’ve mastered Salesforce. But, getting your team to effectively use what you’ve built is another story. To get buy-in and drive adoption, you need to make it as easy as possible for your team to get answers, right where they’re working.

In this session, we’ll discuss how admins can blend Salesforce training and enablement to supercharge adoption and reduce support questions by putting sales processes and enablement resources at the fingertips of your employees.

SPEAKER: Melanie Fellay, CEO and Co-Founder, Spekit

Melanie Fellay is the CEO and Co-Founder of Spekit, the leading in-app learning and digital enablement companion that helps employees learn their tools and navigate process changes by accessing training resources in real-time, everywhere they work. Founded in 2018, Melanie and co-founder and former colleague, Zari Zahra, created Spekit to address the pain points they felt around driving adoption and continuous training that many Enablement and Operations leaders feel as well by bringing the sophistication of a modern digital adoption platform with the simplicity of a contextual knowledge base.

She's a Salesforce and BizOps enthusiast with expertise in leading operations and success teams, thinking at scale and architecting Salesforce solutions. In her role, Melanie oversees the sales, marketing, customer success, and corporate development teams at Spekit. Melanie graduated from the University of Colorado, Boulder with a degree in Accounting & Finance. In her free time, Mel enjoys seeing Odesza at Red Rocks, exploring less-traveled corners of the earth and escaping it all through meditation.