How to Build Out Documentation & Training Manuals - June 21, 2018

Jun 21, 2018, 1:00 – 3:00 PM

About this event

You probably already understand the importance of having customized Salesforce documentation. You need it to on-board new-hires, explain new features, and for everyday referencing since most folks don't have photographic memories.


But even though you know it's important, you probably don't do it as well as you know you should because creating documentation:


1.                Takes forever 

2.                Is difficult to write

3.                Is painful to update

 

Steven will share how it doesn't have to be that way, and the importance of making sure you documentation is up to date. 

We also ask that everyone bring examples of his or her own organization documents to share with the group along with his or her own personal lessons.

Speaker

  • Steven Lowery

    Cloud for Good

    Managing Director, Nonprofit Services

When

When

Thursday, June 21, 2018
1:00 PM – 3:00 PM UTC

Agenda

4:00 PMBreakfast and Introductions
4:30 PMHow to build out documentation & training manuals, Steven Lowery
Documentation Show and Tell, All Members
5:30 PMSalesforce Success Story, Terri Mateo
5:45 PMQ&A

Group Leaders

  • Lyndsay Neer

    North Peak Solutions

    Leader

  • Marco Gonzalez

    SDCOE

    Leader

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