Admin’s First Steps in Salesforce: Understanding the Clouds

Aug 15, 5:00 – 7:30 AM (UTC)

Salesforce Women in Tech Group, Patna, India

Admin’s First Steps in Salesforce: Understanding the Clouds As a new Salesforce Admin, one of the first things you’ll explore is the variety of “clouds” Salesforce offers—each designed to address different business needs. From Sales Cloud for managing leads and opportunities, to Service Cloud for customer support, and Marketing Cloud for campaigns and engagement, understanding these solutions help

About this event

    🔑 Key Takeaways / Agenda

    1.  Understand the Purpose & Key Features

    • Dive into the core functionalities of Sales Cloud, Service Cloud, and Experience Cloud.
    • Learn how each cloud supports business goals through CRM, customer support, and digital engagement.

    2. Explore the Salesforce Ecosystem

    • See how these clouds integrate with each other and the broader Salesforce platform.
    • Understand key concepts like objects, data models, automation, and user experience across clouds.

    3. Start with Confidence as a New Admin

    • Discover how to assess business needs to prioritize which cloud(s) to focus on first.
    • Identify quick wins and high-impact areas for early success.

    4.  Master Core Admin Tools & Configurations

    • Get hands-on with essential tools like Setup, Object Manager, App Builder, and Flow.
    • Learn best practices for user management, security, data modeling, and automation.

    5.  Build Skills & Prepare for Certification

    • Gain actionable tips for growing your Salesforce knowledge.
    • Learn how to approach Admin certification with confidence, using free resources and structured learning paths.

    Speakers

    • Swati Agarwal

      Marlabs Inc.

      Technofunctional Consultant

    • Riya Prakash

      Keynote speaker, Author

    When

    When

    Friday, August 15, 2025
    5:00 AM – 7:30 AM (UTC)

    Where

    Where

    Swaaddesh Resturant, Boring Road 2nd Floor, Chandra Complex, Opposite Tapasya Complex
    Boring Road
    Patna, 800001

    Group Leader

    • shreya kumari

      Community Group Leader

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