Boost your Service Cloud related skills and be prepared to tackle the Service Cloud Consultant Certification!

This BootCamp covers all the individual topics in the Exam Guide along with additional resources and demos wherever applicable.Each session will be taken a week apart so that everyone gets enough time to study about the topics. Also, we have #AskMeAnything Panel at the end of the bootcamp to clear all your doubts!

Date: From 05/09/2021 - 10/10/2021

Time: 11:00 AM IST / 10:30 PM PT

Agenda:

• Day-1 (05/09/21): Certification Overview + Industry Knowledge
• Day-2 (12/09/21): Interaction Channels + Knowledge Management
• Day-3 (19/09/21): Implementation Strategies + Service Cloud Solution Design
• Day-4 (26/09/21): Case Management + Contact Centre Analytics
• Day-5 (03/10/21): Integration and Data Management + Service Console
• Day-6 (05/10/21): Ask Me Anything Panel

Make sure to register to all the sessions in this Bootcamp, follow @witkolkata on twitter and on Linked-In for regular updates.