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Service Cloud Consultant Certification Bootcamp - Day 3

Sep 19, 2021, 5:30 – 7:00 AM

Salesforce Women in Tech Group, Kolkata, India

Boost your Service Cloud related skills and be prepared to tackle the Service Cloud Consultant Certification!

About this event

Boost your Service Cloud related skills and be prepared to tackle the Service Cloud Consultant Certification!

This BootCamp covers all the individual topics in the Exam Guide along with additional resources and demos wherever applicable.Each session will be taken a week apart so that everyone gets enough time to study about the topics. Also, we have #AskMeAnything Panel at the end of the bootcamp to clear all your doubts!

Date: From 05/09/2021 - 10/10/2021

Time: 11:00 AM IST / 10:30 PM PT

Agenda:

  • Day-1 (05/09/21): Certification Overview + Industry Knowledge
  • Day-2 (12/09/21): Interaction Channels + Knowledge Management
  • Day-3 (19/09/21): Implementation Strategies + Service Cloud Solution Design
  • Day-4 (26/09/21): Case Management + Contact Centre Analytics
  • Day-5 (03/10/21): Integration and Data Management + Service Console
  • Day-6 (05/10/21): Ask Me Anything Panel

Make sure to register to all the sessions in this Bootcamp, follow @witkolkata on twitter and on Linked-In for regular updates.

Speakers

  • Khyati Mehta

    Cognizant Technology Solutions

    Salesforce Developer

  • Meighan Brodkey

    Accenture LLP

    Technical Architect | Delivery Manager

  • Neha Bhardwaj

    UST Global

    Enterprise Architect

  • Anant Singh

    IBM

  • Joey Chan

    Cloud Jedi Solutions

    Salesforce Architect

  • Ranjini Janardanan

    UST Global Inc

    Architect

  • Johann Furmann

    Gilib Consulting

    Salesforce Architect

  • Meera RNair

    UST

    Architect

  • Doria Hamelryk

    Nuvoleous

    MVP - Salesforce Architect

  • Houssam SAOUDY

    Capgemini

    Senior Developer Evangelist

  • Neetu Bansal

    Big 4

    Salesforce MVP

Group Leader

  • Khyati Mehta

    Community Group Leader

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