Salesforce Case Management

Name: Salesforce Case Management
Start: 2024-01-20T09:00:00+05:30
End: 2024-01-20T12:00:00+05:30
Location: Kalam by Yarl IT Hub co working and maker space

Jan 20, 2024, 3:30 – 6:30 AM (UTC)

Salesforce Women in Tech Group, Jaffna, Sri Lanka

Salesforce case Management is a part of Intermediate Bootcamp series 2024

About this event

Salesforce case Management is a part of Intermediate Bootcamp series 2024

Speaker

Nanthavarman Lingeswaran

Michelin

Project Consultant

When

Saturday, January 20, 2024
3:30 AM – 6:30 AM (UTC)

Where

Kalam by Yarl IT Hub co working and maker space
218 Stanley Road
Jaffna, 40000

Agenda

3:30 AM	Registration
3:45 AM	Queue and Case Assignment rules
4:15 AM	Auto Response Rule
4:30 AM	Escalation Rule
4:45 AM	Break
5:00 AM	Email to case
6:00 AM	Quiz
6:15 AM	Networking

Group Leader

Thaksaayaney Suntharamoorthy

Freelance

Community Group Leader

See bio

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