June Women in Tech User Group - The CRM Adoption Playbook: Human-Centered Tactics That Actually Work

Jun 24, 11:30 PM – Jun 25, 1:30 AM (UTC)

Salesforce Women in Tech Group, Dallas, United States

Join us for an inspiring June Women in Tech user group meeting where Sarah Thanawalla will present her CRM Adoption Play...

About this event

Join us for an inspiring June Women in Tech user group meeting where Sarah Thanawalla will present her CRM Adoption Playbook:

You’ve built the dashboards, trained the users, maybe even rolled out a shiny new Flow, but adoption still isn’t where it should be. Sound familiar?

In this session, we’ll break down six human-first strategies that go beyond configuration and get to the root of real CRM adoption. You’ll learn how to drive engagement using simple tactics like peer champions, milestone recognition, gamified dashboards, and feedback loops, all grounded in behavioral psychology and field-tested with real users.

Whether you’re an admin, consultant, or accidental CRM owner, you’ll walk away with actionable ideas you can use this week to make your CRM stick without needing a bigger budget or executive title.

Because at the end of the day, CRM success isn’t about features.
It’s about people.

Speaker

  • Sarah Thanawalla

    Thanawalla Digital

    Head of Business Development and Client Relations

When

When

June 24 – 25, 2025
11:30 PM – 1:30 AM (UTC)

Group Leaders

  • Kelly Wood

    The Bridge

    Leader

  • Abi Claus

    She Makes It Work

    Community Group Leader

  • Laura Adler

    Appshark

    Community Group Leader

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