Swamped with requests, trying to coordinate changes without breaking anything? The thought of migrating to Lightning giving you sweats? Want to see a best practice Implementation Lifecycle? This session will help you consider what you should be doing to run a clean, documented Org based on current business processes and user needs - and not be an OrgConfessions victim.

Presenter: Alyssa Abbey has a broad business background, always with a focus on efficient operations and ROI. She's been a Salesforce user since 2013, seen the enormous potential, and is passionate about helping Admins and Consultants create the most effective Orgs possible. She's aiming to convince the Salesforce ecosystem to document and clean up every Org, and her current role as VP Community for Elements.cloud is to help build the BA, implementation and DevOps skills to do this.