Apr 16, 12:00 – 1:00 AM (UTC)
Salesforce User Group, Wellington, New Zealand
Learn how Xero is transforming their business and customer interactions by unlocking the power of data. Don't miss our virtual session featuring Scott Lee, Xero’s Customer Technology Data Manager, who will share invaluable lessons from Xero's practical experience with Salesforce Data Cloud.
Another fabulous session from SFWelly, we hope you enjoyed it!
Today's attendees that mentioned in the chat where they were calling in from:
News from the chat:
Stephen S: Job-wise, have just had my main contract extended for another year
Pat P: just cleared Sharing & Visibility Architect Cert :)
Other Updates
Kris provided info on a forecasting tool, unfortunately the actual link did not make it out of the text file :(
Note that all the questions relating to data cloud in the chat were answered by Scott, so if you want to know, check out the recording!
Discover how Xero is using Data Cloud to build a unified customer view, and leveraging real-time analytics to transform their customer support experience. This session will go beyond the basics, revealing how Xero is actively using Data Cloud to gain critical customer insights, enabling them to move towards personalised interactions. We'll also delve into their exciting plans to further amplify these capabilities with Agentforce.
Agenda for the event:
Xero
Data Manager - Customer Technology
CONTACT US
