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SF Welly - Xero on Xero

Apr 18, 4:30 – 6:00 AM (UTC)

Salesforce User Group, Wellington, New Zealand

Come join us at Xero HQ on Thursday, April 18th at 4:30 pm for an evening of networking and insights! Discover how the Xero team is transforming customer experience with Gen AI, and learn about Xero's approach to scaling delivery of value. Register to attend, and enjoy some drinks and canapes upon arrival. **PLEASE BE AWARE THAT ACCESS TO THE EVENT AFTER 5PM MAY BE DIFFICULT**

Generative AI

About this event

Slides from event: https://www.slideshare.net/slideshow/salesforce-community-at-xero-april-24pdf/267349562

Upcoming Events: 


Original Post:

Join us for a dynamic session presented by Xero, where we'll cover exciting topics on how Xero has been innovating its customer experience, product experimentation and delivery strategies.

Revolutionising Customer Support with Gen AI: Dive into how Xero has leveraged Gen AI to transform its customer support experience. Discover how this cutting-edge technology has revolutionised Xero's self-service experience and improved customer satisfaction. 

Scaling Delivery for Faster Value: Learn how Xero approached the development of beautiful self-service solutions on their Experience Cloud site. 

Please note that spaces are limited, so register now to secure your spot! 

Note: If you register and are unable to attend, please un-register to allow others on the waitlist to join. 

Thank you


**PLEASE BE AWARE THAT ACCESS TO THE EVENT AFTER 5PM MAY BE DIFFICULT**

Speakers

  • Nigel Piper

    Xero

    EGM - Customer Experience

  • Mitchell Cowan

    Xero

    GM Customer Technology

  • Ben Gilmore

    Xero

    Head of Business Planning

  • Alex Crossan

    Xero

    Architect

  • Chloe Leon

    Xero

    Senior Product Manager

  • Josie Hughes

    Xero

    Product Manager

When

When

Thursday, April 18, 2024
4:30 AM – 6:00 AM (UTC)

Agenda

4:30 AMArrival and refreshments. Access to the Xero building after 5pm may be very challenging as the front door gets locked and we are upstairs.
5:00 AMWelcome and Introductions
5:10 AMSession topics
6:00 AMWrap up

Group Leaders

  • Anna Loughnan

    Good Human

    Leader

  • Raksha Meanger

    Xero

    Community Group Leader

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