Slides from event: https://www.slideshare.net/slideshow/salesforce-community-at-xero-april-24pdf/267349562 Upcoming Events: Original Post: Join us for a dynamic session presented by Xero, where we'll cover exciting topics on how Xero has been innovating its customer experience, product experimentation and delivery strategies. Revolutionising Customer Support with Gen AI: Dive into how Xero has leveraged Gen AI to transform its customer support experience. Discover how this cutting-edge technology has revolutionised Xero's self-service experience and improved customer satisfaction. Scaling Delivery for Faster Value: Learn how Xero approached the development of beautiful self-service solutions on their Experience Cloud site. Please note that spaces are limited, so register now to secure your spot! Note: If you register and are unable to attend, please un-register to allow others on the waitlist to join. Thank you **PLEASE BE AWARE THAT ACCESS TO THE EVENT AFTER 5PM MAY BE DIFFICULT**
Xero
EGM - Customer Experience
Xero
GM Customer Technology
Xero
Head of Business Planning
Xero
Architect
Xero
Senior Product Manager
Xero
Product Manager
Thursday, April 18, 2024
4:30 AM – 6:00 AM UTC
Arrival and refreshments. Access to the Xero building after 5pm may be very challenging as the front door gets locked and we are upstairs. |
Welcome and Introductions |
Session topics |
Wrap up |