December 2021 Twin Cities User Group

Name: December 2021 Twin Cities User Group
Start: 2021-12-09T15:00:00-06:00
End: 2021-12-09T17:00:00-06:00

Dec 9, 2021, 9:00 – 11:00 PM (UTC)

Salesforce User Group, Twin Cities, United States

Join us for our last Twin Cities User Group meeting of 2021 where Al Huerta of Cirrius Solutions will teach us about Leveraging Salesforce Field Service for Business Success and local admin, Lucas Peterson will share his Admin Adventures with Chatbots.

About this event

Join us for our last Twin Cities User Group meeting of 2021 where Al Huerta of Cirrius Solutions will teach us about Leveraging Salesforce Field Service for Business Success and local admin, Lucas Peterson will share his Admin Adventures with Chatbots. 

Speakers

Al Huerta

Cirrius Solutions

Team Technical Lead

Lucas Peterson

Shutterfly

System Administrator, Salesforce.com Enterprise Platform

When

Thursday, December 9, 2021
9:00 PM – 11:00 PM (UTC)

Agenda

9:00 PM	Announcements
9:15 PM	Leveraging Salesforce Field Service for Business Success	Al Huerta of Cirrius Solutions will describe a recent implementation/ rollout they have done with Salesforce Field Service, as well as walk through some of the key considerations and components of Salesforce Field Service from a tailor made demo org.
9:55 PM	Break
10:00 PM	An Admin's Adventures with Chatbots	Lucas Peterson will cover Chatbots from an admin perspective - learnings he's made along the way and where he would like to go in the future with their Chatbot implementation at Shutterfly.
10:30 PM	Small Group Discussions

Group Leaders

Carrie Anderson

Twin Cities User Group

Leader

See bio

Benjamin Bolopue

Demand Chain