Agentforce, the new era of AI: A Dreamforce Recap

Oct 10, 12:00 – 2:00 AM (UTC)

Salesforce User Group, Santa Clara, United States

Join us in person or virtually as we dive deep into the world of Agentforce. Explore how Humans with Agents can drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7.

AI and DataGenerative AISales Cloud

About this event

Join us for an exclusive deep dive into AgentForce, the latest innovation from Dreamforce 2024. AgentForce empowers customer service teams with cutting-edge AI-driven solutions that enhance agent productivity, streamline workflows, and deliver personalized, efficient support experiences. In this session, we will explore key features, real-world applications, and how AgentForce seamlessly integrates with your existing Salesforce ecosystem. Whether you're a customer service leader or a tech enthusiast, this event is a must-attend for those looking to harness AI to transform their support operations.

Key Takeaways:

- Overview of AgentForce capabilities

- Use cases and success stories

- Integration tips with Salesforce Service Cloud

- How AI improves agent efficiency and customer satisfaction

Who Should Attend:

Customer service professionals, Salesforce admins, support team leads, and anyone interested in leveraging AI in customer service.

Speaker

  • Mohith Shrivastava

    Salesforce

    Lead Developer Advocate

When

When

Thursday, October 10, 2024
12:00 AM – 2:00 AM (UTC)

Host

  • Nishit Sardessai

    Informatica LLC

    Sr Software Engineer

Group Leader

  • Nishit Sardessai

    Informatica LLC

    Community Group Leader

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