September 2025 Ottawa Salesforce User Group meeting (Hybrid)

Sep 25, 3:45 – 6:00 PM (UTC)

Salesforce User Group, Ottawa, Canada

Please join us for the Ottawa Salesforce Users Group Meeting on September 25th from 12:00 PM to 2:00 PM at Location To Be Determined NOTE: Meeting is Hybrid (In Person & Virtual).

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About this event

Hybrid (In Person & Virtual) meeting at  

Location TBD


The topics for the meeting are as follows:

1. Managing Salesforce User Access at Scale: Common Pitfalls & Smarter Solutions

James Burgess will give a talk on the importance of managing user access—something admins often struggle with as orgs grow.

As Salesforce orgs grow, so does the complexity of managing user access. In this session, James Burgess will explore why scaling access management is such a challenge for Admins—and how to overcome it. He’ll walk through real-world examples and demonstrate how Security & Access Manager, a native Salesforce app, can help streamline permissions management, improve security visibility, and reduce manual effort. This session is especially valuable for Admins managing larger orgs or those with sensitive data and compliance needs.

2. Implementing & Using the New Salesforce Approval Process Flow 

Harry Silverstone, (Ottawa user group member) will present about success and challenges to implement new way of setting up Approval Process using flows.

  • Business Approval Process Requirements

  • Detail the Approval Process Flow Components

  • Provide a Sample Implementation

  • Discuss experiences learned

Light refreshments (lunch) will be supplied for IN person attendees.



Speakers

  • Nash Zgonjanin

    Huron Digital

    Technical Architect

  • James Burgess

    Application Perfection

    CEO & Founder at Application Perfection Ltd

  • Harry Silverstone

    Silverstone Consulting

When

When

Thursday, September 25, 2025
3:45 PM – 6:00 PM (UTC)

Agenda

3:45 PMIntroductions
4:15 PMJames Burgess from ApplicationPerfection.com
5:00 PM Implementing & Using the New Salesforce Approval Process Flow 
5:45 PMNext Meeting & Misc Details & Networking

Group Leaders

  • Nebojsa (Nash) Zgonjanin

    Huron

    Community Group Leader

  • Yu Wang

    Community Group Leader

  • Sandy Hunter

    Purple Otter

    Community Group Leader

  • Patrick Charlton

    Community Group Leader

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