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December 2020 Ottawa Salesforce User Group meeting

Dec 15, 2020, 5:00 – 7:00 PM

Join us for two exiting presentations 1. Org Assessment: Assess Your Org’s Maturity Alyssa Abbey will introduce the Salesforce Org Assessment and explain its importance for creating a solid implementation lifecycle 2. ActiveCampaign: Defined in the Customer Experience Automation category. Why it’s important to consider your customers’ experience in everything you do.

About this event

Join us for two exiting presentations and networking with your peers.

1. Org Assessment: Assess Your Org’s Maturity

In this presentation, Alyssa Abbey will introduce the Salesforce Org Assessment and explain its importance for creating a solid implementation lifecycle for your Org. She will lead a discussion on the phases of the implementation lifecycle and best practices for running an Org. This presentation is useful and entertaining, punctuated with real-life #OrgConfessions - stories of Orgs gone wrong.

2. ActiveCampaign:  Why it’s important to consider your customers’ experience in everything you do.

Shaping your customer experience isn’t just a marketing thing, a sales thing or a support thing — it’s an everyone thing. You need a platform that enables all the functions in your organization to collaborate, with a single holistic view of the customer. ActiveCampaign is the first and leading Customer Experience Automation (CXA) platform, spanning email marketing automation, sales automation, CRM and support tools, with the ability to easily connect with other applications your team uses.

Speakers

  • Alyssa Abbey

    Elements.cloud

    VP Community

  • Eric Dreshfield

    ActiveCampaign

    Strategic Partner Marketing Manager

When

When

Tuesday, December 15, 2020
5:00 PM – 7:00 PM UTC

Agenda

Introductions & Networking
Org Assessment: Assess Your Org’s Maturity
ActiveCampaign
Networking

Group Leaders

  • Nebojsa Zgonjanin

    Huron

    Community Group Leader

  • Kevin Caputo

    Evolving Sales Solutions

    Community Group Leader

  • Yu Wang

    Community Group Leader

  • Patrick Charlton

    Algonquin College, Community Group Leader

  • Sandy Hunter

    Purple Otter

    Community Group Leader

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Elements.cloud

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ActiveCampaign

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