December 2020 Ottawa Salesforce User Group meeting

Salesforce User Group, Ottawa, Canada
Tue, Dec 15, 2020, 12:00 PM (EST)

About this event

Join us for two exiting presentations and networking with your peers.

1. Org Assessment: Assess Your Org’s Maturity

In this presentation, Alyssa Abbey will introduce the Salesforce Org Assessment and explain its importance for creating a solid implementation lifecycle for your Org. She will lead a discussion on the phases of the implementation lifecycle and best practices for running an Org. This presentation is useful and entertaining, punctuated with real-life #OrgConfessions - stories of Orgs gone wrong.

2. ActiveCampaign:  Why it’s important to consider your customers’ experience in everything you do.

Shaping your customer experience isn’t just a marketing thing, a sales thing or a support thing — it’s an everyone thing. You need a platform that enables all the functions in your organization to collaborate, with a single holistic view of the customer. ActiveCampaign is the first and leading Customer Experience Automation (CXA) platform, spanning email marketing automation, sales automation, CRM and support tools, with the ability to easily connect with other applications your team uses.



Tuesday, Dec 15
12:00 PM - 2:00 PM (EST)

Group Leaders

  • Nebojsa Zgonjanin

    Nebojsa Zgonjanin


    Community Group Leader

  • Kevin Caputo

    Kevin Caputo

    Evolving Sales Solutions

    Community Group Leader

  • Yu Wang

    Yu Wang

    Community Group Leader

  • Patrick Charlton

    Patrick Charlton

    Student Ambassador

  • Sandy Hunter

    Sandy Hunter

    Mustard Seed Nonprofit

    Community Group Leader

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud