Why it's Important to Consider Your Customer's Experience in Everything You Do

May 21, 2021, 8:30 – 9:30 PM

The Missoula, MT Salesforce User Group is excited to welcome guest speaker Eric Dreshfield, Strategic Partner Marketing Manager at ActiveCampaign!

About this event

The Missoula, MT Salesforce User Group is excited to welcome guest speaker Eric Dreshfield, Strategic Partner Marketing Manager at ActiveCampaign!

Meet the Presenter: Eric is a connector and Salesforce Community Advocate. Working in the Salesforce ecosystem since 2009, with experience across multiple industries including transportation, retail, life sciences and more. Eric is the Founder of Midwest Dreamin' and a Salesforce MVP , 2013-2020, & now MVP Hall of Fame. Eric is the "Kevin Bacon" of the Salesforce Ecosystem. #EqualityForAll

Session Description: How important are your customers? That's like asking someone, "How important is taking a breath?" But how many companies really consider their customer's experiences when building a product or service? In this session we will discuss the real reasons why your customers should come first, and how you can help make that happen.

This is virtual and open to the entire community regardless of location and timezone!

Speaker

  • Eric Dreshfield

    Mogli

When

When

Friday, May 21, 2021
8:30 PM – 9:30 PM UTC

Agenda

Icebreakers & Announcements
Why it's Important to Consider Your Customer's Experience in Everything You Do

Group Leaders

  • Sonia Flamm

    Cognizant

    Leader

  • Chad Nixon

    Leader

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