Sep 18, 2021, 5:30 – 6:30 AM (UTC)
Salesforce User Group, Malout, India
Overview of Omnichannel and its usage in Salesforce Service Cloud
It will cover an overview of Omnichannel along with the pre-requisites and steps to enable omnichannel. It will also throw light on different types of routings and their usage in support.
Saturday, September 18, 2021
5:30 AM – 6:30 AM (UTC)
| Quick Introduction |
| Overview of Omnichannel |
| Q&A |
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