Sep 18, 2021, 5:30 – 6:30 AM (UTC)
Salesforce User Group, Malout, India
Overview of Omnichannel and its usage in Salesforce Service Cloud
It will cover an overview of Omnichannel along with the pre-requisites and steps to enable omnichannel. It will also throw light on different types of routings and their usage in support.
Saturday, September 18, 2021
5:30 AM – 6:30 AM (UTC)
| 5:30 AM | Quick Introduction |
| 5:45 AM | Overview of Omnichannel |
| 6:15 AM | Q&A |
CONTACT US
