Talk the Talk: Chat Magic in Salesforce is an interactive session focused on harnessing the power of conversational AI within Salesforce. This talk explores how integrating chatbots and AI-driven communication tools can enhance customer engagement, streamline support processes, and boost overall productivity. Attendees will discover key strategies for deploying chat solutions, leveraging Salesforce Einstein, and creating seamless conversational experiences that align with business goals. Whether you're a Salesforce admin, developer, or consultant, this session provides practical insights into unlocking the potential of AI-driven chat magic in Salesforce. Come and join this session and learn from the Marketing Champion herself on how to ace the Chat Magic!