Implementing a CRM isn’t just about deploying software — it’s about transforming how your business engages with customers. In this session, Anas Saghir will walk you through the essential best practices for a successful CRM implementation, from initial planning and stakeholder buy-in to data migration, user training, and ongoing support.

Whether you're setting up a new CRM or improving an existing one, you’ll gain practical insights to avoid common pitfalls and ensure your CRM becomes a powerful, user-friendly asset for your organization.

Expect real-world examples, actionable tips, and lessons learned that you can take back to your team and implement right away.