Jul 20, 11:00 AM – 12:00 PM (UTC)
Salesforce User Group, Karachi, Pakistan
Explore how AI and Data Cloud are transforming the agent experience in Salesforce. Learn how to unify data and deliver smarter, faster service powered by AI.
Join us for Agentforce Tour – Session #2: AI + Data Cloud, where we dive into how Salesforce is empowering service agents with real-time data and generative AI.
Discover how Data Cloud unifies customer data across systems into a single source of truth, and how AI leverages this unified data to deliver personalized, predictive support at scale. We'll explore real-world use cases, demos, and best practices that showcase the power of combining AI + Data Cloud to drive agent productivity and customer satisfaction.
Whether you're a service leader, admin, or just curious about what’s next in service transformation, this session will equip you with the knowledge and inspiration to take the next step.
HTTPeak
Principal Engineer
Salesforce Consultant
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