Join us for Lindsay Paulson's "Be a Multiplier" session, and Melanie Fellay from Spekit presents best practices for adoption and documentation in a remote environment.
About this event
Join us for Lindsay Paulson's "Be a Multiplier" session, and Melanie Fellay from Spekit presents best practices for adoption and documentation in a remote environment.
Speakers
Lindsay Paulson
Digital Knack
Senior Salesforce Administrator
Melanie Fellay
Spekit
CEO and Cofounder
When
Tuesday, October 13, 2020 4:00 PM – 6:00 PM (UTC)
Agenda
Opening, News & Notes
Melanie Fellay (Spekit): Driving Adoption + Documentation Best Practices in a Remote Environment
Work processes and tools are in a constant state of flux within organizations. Odds are, with each change you host a lengthy training session and send reps away with a Google Doc that’s quickly lost Among their other resources. In this session, you’ll learn how to break down your training into digestible content bites, reduce overall documentation and prep time, embed these training bites contextually, throughout your team’s regular workflow and track who is adopting the changes through tracking and analytics. You’ll walk away with best practices to help you implement training digitally, distribute knowledge, onboard new employees and drive changes that stick.
Lindsay Paulson (Digital Knack): Make an Impact: Be a Multiplier!
Being a mentor can be a rich and rewarding experience! Learn how you can inspire and empower your community with Trailhead's “Be A Multiplier” toolkit and the Trailblazer Mentorship program.
