Happy New Year! Join us for the 1st KC Salesforce User Group meeting of 2022, featuring the good folks at Screenmeet...and we're still looking for a 2nd presenter! If you're interested in presenting...whether it be how your company uses Salesforce, tips and tricks you've learned, functionality you're passionate about...it's all fair game! Sign up at https://forms.gle/3uqVMfA1XfwHDRNQ8

ScreenMeet will demonstrate their in-platform solution for voice, video, cobrowsing, and remote support within Salesforce. ScreenMeet users authenticate logging into their Salesforce account while admins manage users via permission sets. User experience feels like a native app with direct access from any Object Record, while customers use web-based access from any existing channels. Session event logs and device info stored as related lists on the Case or other Object Record, while session recordings can be stored in Salesforce or your preferred storage.