January 2021 KCUG virtual meeting

Name: January 2021 KCUG virtual meeting
Start: 2021-01-12T11:00:00-06:00
End: 2021-01-12T13:00:00-06:00

Jan 12, 2021, 5:00 – 7:00 PM (UTC)

Salesforce User Group, Kansas City, United States

Join us for the first virtual Kansas City User Group meeting of the new year, featuring Eric Dreshfield with ActiveCampaign, and the return of breakouts for smaller groups!

About this event

Join us for the first virtual Kansas City User Group meeting of the new year, featuring Eric Dreshfield with ActiveCampaign, and the return of breakouts for smaller groups!

Speaker

Eric Dreshfield

ActiveCampaign

Strategic Partner Marketing Manager

When

Tuesday, January 12, 2021
5:00 PM – 7:00 PM (UTC)

Agenda

Opening, introductions
Eric Dreshfield (ActiveCampaign): Why It's Important to Consider Your Customer's Experience in Everything You Do	How important are your customers? That's like asking someone, "How important is taking a breath?" But how many companies really consider their customer's experiences when building a product/service? In this talk we will discuss the real reasons why your customers should come first, and how you can help make that happen.
The return of breakout sessions via Zoom Rooms!	Even though we're still meeting virtually, we plan to leverage Zoom's breakout room functionality to support a handful of smaller conversations. Specific rooms will be announced at the meeting, but we're thinking something along the lines of Admins, Devs, Marketers, Non-Profits, job seekers, etc