Service Cloud meets Flow

Name: Service Cloud meets Flow
Start: 2021-11-10T18:30:00+00:00
End: 2021-11-10T19:45:00+00:00

Nov 10, 2021, 6:30 – 7:45 PM

Salesforce User Group, Hampshire, United Kingdom

A look at how Service Cloud can be configured to provide a simple user experience for customers and service agents using Chatter and Flow.

About this event

A look at how Service Cloud can be configured to provide a simple user experience for customers and service agents using Chatter and Flow. 

Learnsmarter

CEO at Learnsmarter, group leader, Salesforce Certified Application Architect

Wednesday, November 10, 2021
6:30 PM – 7:45 PM UTC

6:30 PM	Fifteen minutes to chat	Virtual Networking. A chance to say hello and maybe meet a few new people before the main event.
6:45 PM	Introduction	Introducing tonight's topic and speaker
6:45 PM	Service Cloud and Flow	How Flow can be used to provide a simple Service Cloud experience based around Chatter and Communities.
7:15 PM	Group discussion - What's next for HUG	What do people want out of the group? Are we ready for an in person get together?
7:30 PM	Voucher give away	We have a certificate voucher to give away. $200 better off by the end of the evening? Not a bad way to finish the day, so come along to have a chance to win.

Learnsmarter Apps Ltd

CEO

Southampton Voluntary Services

Group Co-Leader

Grigorian.co.uk Ltd

Community Group Leader

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