About the Workshop:

Have you found yourself suddenly tasked with being the Salesforce administrator for your company? 

Do you sometimes feel overwhelmed or unsure about how to approach the vast world of CRM? If you nodded yes, this workshop is crafted just for you!

Join us for an enlightening workshop specifically tailored for "accidental admins" (those of you who've found yourselves wearing the Salesforce admin hat), 

What You'll Learn:

1. CRM 101: Understand what Customer Relationship Management truly means in today's digital age.
2. Navigating the Salesforce Waters: Get a grip on how to approach the Salesforce platform, what questions to ask, and how to manage it effectively.
3. Mastering the Art of Requirement Gathering: Learn the techniques to extract clear and concise requirements from your bosses and stakeholders.
4. Gaining Confidence: Equip yourself with tools and knowledge to confidently maximize the potential of Salesforce for your company.
5. Continued Learning and Support: While we won’t dive deep into the software's technicalities (that’s what Salesforce's Trailhead is for!), we’ll guide you on where to learn more and how to get help when you need it.

Who Should Attend?

Those who have been suddenly or unexpectedly tasked with being a Salesforce administrator.

Leaders and managers keen on enhancing their foundational knowledge about CRM and Salesforce.

Those who want to feel more confident and informed in their Salesforce roles.

Outcome:

By the end of this workshop, attendees will have a solid understanding of CRM, feel confident in their ability to navigate the Salesforce ecosystem, and be well-equipped to communicate requirements and get the most out of the platform.

1pm on Thursday 26th October at the  Cohort Innovation Space. (https://goo.gl/maps/ysU4szLHhUZTWjr68) . Easy access off Smith Street, there is plenty of parking on the street, paid parking at Woolies or catch the GLink light rail

ONLY RSVP IF YOU CAN PHYSICALLY ATTEND. THERE IS LIMITED CAPACITY . THERE WILL BE NO SHARING OF DECKS POST EVENT

(Sorry - I had to put the above disclaimer in other we seem to get random people taking up seats even they have no intention of joining.)

Any problems or questions, call me - Ian Sampson 0410153545.