Join us for our upcoming user group event on Thursday 27 August. This will be our first event as a group since becoming a co-led group, with the group now being led by Mark Jones and Luke Menzfeld.
On the night you'll get a chance to meet Luke for the first time as co-leader, and you'll hear a little bit about our future plans for the group. The main event on the night will be a panel discussion where you will get to hear from a selection of Salesforce professionals from the region who will tell us a bit about themselves, their work in the Salesforce ecosystem and where their interest and passion lies with Salesforce.
The event will be held virtually on Zoom, therefore spaces are limited to 100 people because of technical requirements. Joining instructions for the virtual meeting will be available at the point of registration.
Please RSVP to reserve your place.
We hope you will be to come and join us on the night.
North East User Group
Community Group Leader
Senior Director, Selling Operations
Salesforce Solution Architect
I am the Data Coordinator for Oasis Community Housing where I lead on the development and implementation of our Salesforce CRM system which uses the In-Form App originally developed by Homeless Link. I am also the lead for the Salesforce Meetup North East group, this is a new group for Salesforce users in the North East region. On top of that I am the Trailblazer Community Group Leader for Salesforce Administrators in the North East. My background was originally in Administration and Printing, now I focus on database development particularly using Salesforce.
Luke is an experienced end user who has worked with both Sales & Service Cloud orgs in the Oil & Gas & Automotive industries. He has worked as an admin, senior analyst, project manager and declarative developer and is based in Newcastle in his current role as a Salesforce Programme Manager. His favourite Salesforce Product is Einstein Analytics and he has a keen interest in automation, reporting, and change management. He is passionate about building a collaborative network of Salesforce expertise in the North East and can't wait to get started to help and learn from others and he is looking forward to getting to know you all better.
A tenacious, versatile and internationally experienced Programme Manager with a track record of success delivering digital transformation across a range of industries and technologies. Combines high levels of commercial acumen with exceptional abilities defining strategy, analysing change priorities and implementing precise digital solutions to improve operational performance, reduce cost, drive collaboration and sales excellence. Results-orientated and technically astute, offering motivational leadership and exemplary influencing skills, forging relationships and initiating change.
Extensive experience as Product Owner of the Unified Communications product in a large organisation (over 100k users).
An accomplished Programme Manager who delivers strong leadership in a truly agile environment, setting vision and delivering transformation.
Successfully managed annual budgets in excess of £50m whilst delivering significant annual savings of £20m.
An enthusiastic agile leader. Delivers outcomes using the best of agile techniques whilst providing expert management and leadership across all phases of the product lifecycle.
Has capably led culturally-diverse global technical teams, including large off-shore teams, translating strategies into user stories, cutting through complex problems and silos and providing clear direction to achieve strategic objectives.
A skilled negotiator with a track record of successful partnerships with major global suppliers in the technology sector, including off-shore delivery capability. Develops strong and mutually beneficial relationships to achieve shared objectives and ensure successful outcomes.
A strong influencer and communicator, who engages effectively with multiple stakeholders, fostering confidence at all levels to gain ‘buy-in’ and achieve shared goals.