Salesforce has made it pretty clear that Flows are getting the focus of automation development. Therefore, If you haven’t tried Salesforce Flow yet, you’re missing out! This declarative builder makes it easy to build automation into our orgs. Flow is a very powerful tool that every admin should keep handy in their toolbox. It has a ton of amazing updates coming with Winter ’21. We'll discuss how it's changing, touch on choosing the right automation, and see some examples. (perhaps even add an optional demo time at the end)
We will not be starting from square one. We assume you have seen Flows and hopefully completed some modules in Trailhead. If not, start here: https://trailhead.salesforce.com/en/content/learn/trails/automate_business_processes
We'll focus more on the latest features, planning a flow, examples, and ways to enhance flows.