Trailblazer Ninjas‘24 : Tech Day 04 - Salesforce : Service Cloud - Part 2
About this event
During the Trailblazer Meetup '24 - 100 Days Challenge, participants will engage in activities focused on Salesforce fundamentals, Apex programming, and Lightning Web Component Training. This includes participating in running challenges and social interactions.
Today's Topic:
Title: Trailblazer Ninjas‘24: Tech Day 04 - Salesforce Service Cloud - Part 2
Study Plan:
Workbench
Asset and Order Management
Lightning App Builder
Advanced Case Routing
Integration with Knowledge Management
Advanced Reporting Features
Customer Satisfaction (CSAT) Surveys
Agent Performance
All three Challenge Started on 24-Feb-2024
100 Days of Challenges
OF-FOR-BY Trailblazer
Challenge #1
Trailblazer Ninjas‘24 - 100 Days of Self-Learning Challenge