September Coffee and Learn with TrainTheCrowd

Sep 29, 2020, 12:30 – 1:15 AM (UTC)

Salesforce User Group, Canberra, Australia

We will be continuing with our morning Coffee and Learn events & this month we will be joined by TrainTheCrowd. TrainTheCrowd develop and deliver user adoption programs and customised training to support people before, during and after implementation of a Salesforce, Microsoft Dynamics 365 or Qualtrics solution.

About this event

In this months Coffee and Learn event we will be joined by Chris Pellew from TrainTheCrowd to run a session on the Six S's to remote training success. Tanya will also run us through her highlights from the upcoming Winter '21 release. 


TrainTheCrowd develop and deliver user adoption programs and customised training to support people before, during and after implementation of a Salesforce, Microsoft Dynamics 365 or Qualtrics solution. They have empowered more than 14,500 people in 350 businesses across 10 countries to adopt their solutions.

With current events pushing the digital transformation of companies to happen at a rapid pace, a need for training staff while remaining in compliance with local social distancing measures is required. In this session, we will discuss six key points to manage remote training in an engaging and effective manner.

Chris has had 10 years call centre experience in sales and service as a Salesforce end-user, with 4+ years in coaching and leadership roles. Chris has shared his experience through the creation and delivery of sales and service training for end-users. Chris is also a Salesforce Certified Admin and Trainer.

Speaker

  • Chris Pellew

    TrainTheCrowd

    Training Consultant

When

When

Tuesday, September 29, 2020
12:30 AM – 1:15 AM (UTC)

Agenda

12:30 AMWelcome
12:35 AMTrainTheCrowd
1:05 AMWinter '21 Release Highlights
1:15 AMClose

Group Leaders

  • Bryce Marshall

    Deloitte Digital

    Product Manager

  • Irene Sutherland

    ADACAS

    Digital Strategy Manager

  • Tanya Weston

    Pharmaceutical Society of Australia

    Leader

  • Shruti Ruzario

    Deloitte Digital

    Community Group Leader

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