Sep 3, 7:00 – 8:30 AM (UTC)
Salesforce User Group, Brisbane, Australia
Join the Brisbane Salesforce Community Group IN PERSON and VIRTUAL as we explore two hot topics: Revolutionising Contact Centres with Service Cloud Voice - with Juan Lopez from Natterbox (also our esteemed event sponsor), and Data Done Differently with Data Cloud from our very own Bec Aichholzer, VISEO Customer Success Consultant.
Join the Brisbane Salesforce Community Group IN PERSON and VIRTUAL for the first time this year, as we explore two hot topics: Revolutionising Contact Centres with Service Cloud Voice - with Juan Lopez from Natterbox (also our esteemed event sponsor), and Data Done Differently with Data Cloud from our very own Bec Aichholzer, VISEO Customer Success Consultant.
Discover how Natterbox's Salesforce native voice solution can seamlessly integrate voice, digital channels, and CRM data in real-time. Learn to:
- Create a seamless omni-channel experience
- Equip agents with real-time recommendations
- Automate manual tasks with AI
- Enhance CX with AI-powered calls
Learn about how Data Cloud is transforming the way we manage and leverage data. In this session, we'll explore how Data Cloud simplifies data integration, enhances customer insights, and empowers your business to make smarter decisions faster. Get ready to see data done differently!
Massive thanks to Salesforce for allowing us to host this event in their offices!
Natterbox
VISEO
Customer Success Consultant
Tuesday, September 3, 2024
7:00 AM – 8:30 AM (UTC)
7:00 AM | Welcome |
7:05 AM | Revolutionise your Contact Centre with Service Cloud Voice |
7:30 AM | Data Done Differently with Data Cloud |
7:55 AM | Networking, Snacks and Drinks |
8:25 AM | Event Wrap Up |
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