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Birmingham User Group - 21st September 2023

Sep 21, 2023, 1:00 – 5:00 PM (UTC)

Salesforce User Group, Birmingham, United Kingdom

This is an excellent opportunity to network, learn, share best practices and hear from other Salesforce users from all areas of the industry.

About this event

This is an excellent opportunity to network, learn, share best practices and hear from other Salesforce users from all areas of the industry. At this event we are delighted to welcome the following guest speakers.

Navigating the Analytics Landscape: Gathering Requirements and Designing Effective Solutions - Jiri Dvorak, Salesforce Team Lead, Nebula Consulting

In this presentation, we delve into the heart of analytics, starting from the fundamental step of gathering requirements to designing tailored solutions that drive business insights. It is a guide through the process of identifying key business questions, translating them into data needs, and subsequently shaping an analytics solution that addresses these needs. Our focus will be on scenarios suitable for analytics studio tools. The presentation will not only cover theoretical aspects but also include a hands-on demonstration of a simple build, providing a practical understanding of the process. This session is designed to empower attendees to navigate the analytics landscape with confidence and precision.


'How to make your Users love Salesforce as much as You do' - Quick UX Design wins from an Admins' perspective -Richard Ivan

By implementing user-friendly, human centred enhancements and customising Salesforce to cater to your users' specific needs, you can create an intuitive experience that fosters user adoption and appreciation for the platform.


Stop, Look , Listen! 5 tips on how to become a better listener - Tokeer Ahmed, Cap Gemini

Do you want to improve the way you engage with your audience? Do you want to master the art of active listening? Whether you are dealing with customers, responding to team members or engaging with stakeholders - being able to listen, digest and respond is an underrated skill. In a world where everyone wants to get their word in , whether it be the first or last, our roles expect us to respond faster but still remain engaged. This session will help you make sure you are better equipped on your next conversation! Are you listening? 

Speakers

  • Jiri Dvorak

    Nebula Consulting

    Salesforce Team Lead

  • Connor Campbell

    Mason Frank International

    Senior Manager

  • Tokeer Ahmed

    Cap Gemini

    Head of UK Functional Salesforce

  • Richard Ivan

    LendInvest

    Salesforce Administrator

When

When

Thursday, September 21, 2023
1:00 PM – 5:00 PM (UTC)

Agenda

1:00 PMRegistration & Networking
1:30 PMPresentation 1
2:00 PMPresentation 2
2:30 PMCoffee Break
3:00 PMPresentation 3
3:30 PMPresentation 4
4:00 PMBeer & Pizza!
5:00 PMPUB!!

Group Leader

  • Leanne Harkin

    Finastra

    Community Group Leader

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