Here we will discuss the queue-based routing in the omnichannel. Sunil Singh is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us05web.zoom.us/j/89616980485?pwd=YjVRRWlRamR4cE9TV0Fkd05EdCtXdz09 Meeting ID: 896 1698 0485 Passcode: HJbz7k