Conservation VIP is a Canadian non-profit who organise trips of volunteers to assist with conservation projects around the world. They use a third party website to collect traveller interest and registrations. This site provides them with a CSV file containing details of each traveller / potential traveller.

The team were keeping the two systems in sync by manually copying and pasting the CSV data into Salesforce, so asked for help to automate the process.

The standard features of NPSP data importer were used to create and update Contact records for their travellers, Campaigns (their trips) and Campaign Members (Contacts on trips). As well as using the configurable features of the NPSP Data Loader, a flow was added to extend the functionality to allow custom fields to be loaded into Campaign Member records

The presentation will walk through the scenario and how NPSP Data Importer and Flow were used to deliver the solution

If you would like to travel with Conservation VIP, see their website: https://conservationvip.org/