New group applications open from Oct 1st through Oct 31st

[June NPUG] Human Centered Design for Systems Usability

Jun 20, 2023, 10:30 – 11:30 PM

Salesforce Nonprofit User Group, Seattle, United States

This month, Adriaan Dippenaar of Wellspring will cover a few principles of Human Centered Design and system usability for simple, high-yield improvements to the systems we build and administer. You'll leave with a few key concepts in mind as well as practical methods to apply the next time you're creating a page layout, flow, or field label.

About this event

At the end of every feature and formula are the people we are building for: our users. Often, business requirements and technical feasibility dominate our considerations during Salesforce implementation, and usability improvements are thought of as nice-to-haves or subjects for training. Support requests pile up or data quality and adoption suffer, quiet symptoms of a larger problem. In this session, we will cover a few principles of Human Centered Design and system usability for simple, high-yield improvements to the systems we build and administer. You'll leave with a few key concepts in mind as well as practical methods to apply the next time you're creating a page layout, flow, or field label.

Speaker

  • Adriaan Dippenaar

    Wellspring

    Data Specialist, Office of Evaluation

Group Leader

  • Natali Terreri

    Common Voyage

    Leader

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