Is your Salesforce backlog overwhelming, with stakeholders losing confidence and technical debt piling up? This session shares a real-world nonprofit case study where methodical planning transformed an overwhelming Salesforce backlog with 75+ action items into manageable solutions. 

Learn practical strategies for prioritizing technical debt, creating viable optimization roadmaps, and rebuilding stakeholder trust in your Salesforce instance. This session demonstrates how any administrator or manager can tackle inherited system problems through a structured, data-focused approach that breaks overwhelming challenges into achievable steps.