Help Tickets? Cases? Projects? What to do when you need to manage internal projects? We'll lead a open discussion around some of the options that are available for managing your own internal Salesforce project /case needs. With so many options out there, what path is the right solution for your organization? We'll talk through some of the possibilities so you can have some knowledge about the different tools available. Anyone who has tried a solution is welcome to bring what has worked (or hasn't worked) for them to the table and share their experiences.