Brad Struss from Bigger Boat returns and has put together a great discussion for this Friday!

Brad brings a unique perspective on human service organizations and how they use Salesforce based on his years of partnering with a wide range of organizations. For this discussion, Brad will focus on one area of expertise developed working at Bigger Boat, Housing with special guest Megan Lutz, Director of Technology Operations at All Chicago.

Brad's talk will have two compelling parts.

Part One:

Salesforce Housing Programs Use-case

For the first part of the meeting, we will welcome Megan Lutz, Director of Technology Operations at All Chicago. She will demonstrate how All Chicago is using Salesforce and Experience Cloud for their housing programs.

Part Two:

Salesforce Update: Nonprofit Cloud Announcements

In the second part of the meeting, we will welcome back Brad Struss, CEO at Bigger Boat Consulting. Brad will recap the new Nonprofit Cloud announcements and products. We will then move into an interactive discussion on how he sees these impacting nonprofits. He will also share resources for learning more about this new platform direction.

New York City Nonprofit Salesforce User Group Meeting (Virtual)

Date: Friday, May 26th, at 11 AM (EDT)

Additional information on All Chicago and how they use Salesforce:

All Chicago Making Homelessness History launched Salesforce in 2020 to manage the Chicago Rents Landlord Engagement program. The goal was to enlist landlords to make apartments available to the chronically unhoused. Salesforce became the workflow tool to track landlord information, apartment information including inspection process, and to approve rental payments. In the first two years, over 1,500 households were successfully moved into apartments. To continue to innovate and speed the housing process, The Rapid Re-Housing Hive was launched in November of 2022. The Hive is an Experience Cloud portal that allows external agency case managers to see a curated selection of apartments that are available for their clients, select an apartment for the client, and move forward with the leasing process. https://allchicago.org

Bigger Boat

Bigger Boat Consulting, deep expertise in Salesforce-based program management and case management for human services and housing organizations 
https://biggerboatconsulting.com/