So you've implemented Salesforce and now those pesky users are asking for more and more features. What do you do? How do you keep your solution up to date with your organisation's needs? Do you get an admin? Do they need to be certified? How much will that cost? Should they be full-time or part-time? How much experience do they need? So many questions!
Hear from Jessica Macpherson from Blaze Your Trail, Nicole Aebi-Moyo from SalesFix and someone from the Salesforce Customer Success Team to find out what your options are and what else you might want to consider to make sure you get the most out of your solution in the long term.
Jessica is best known as the founder and first CEO of St Kilda Mums, Geelong Mums and Eureka Mums, a much-loved organisation with thousands of volunteers supporting more than 20,000 babies and children each year across Victoria.Jessica has also inspired and personally supported many other like-minded organisations across Australia and she has received several awards for her community work, including an Order of Australia Medal in 2019. She was inducted into the Victorian Honour Roll of Women in 2017, was an award winner in the Pro Bono Australia Impact 25, and the recipient of the coveted Golden Hoodie in 2020.In April 2021 she established Blaze Your Trail.
Wednesday, Jul 20
4:00 PM - 5:30 PM (AEST)
55 Collins StreetMelbourne, 3000
Olga Tennison Autism Research Centre at La Trobe University