So you've implemented Salesforce and now those pesky users are asking for more and more features. What do you do? How do you keep your solution up to date with your organisation's needs? Do you get an admin? Do they need to be certified? How much will that cost? Should they be full-time or part-time? How much experience do they need? So many questions!

Hear from Jessica Macpherson from Blaze Your Trail, Nicole Aebi-Moyo from SalesFix and someone from the Salesforce Customer Success Team to find out what your options are and what else you might want to consider to make sure you get the most out of your solution in the long term.