The London, UK Nonprofit User Group meets 4 times a year in London and is open to anyone involved in the nonprofit sector in the UK.
The June 2021 meeting will be our second meeting of the year. Join us for presentations, updates and general chat about all things nonprofit.
It doesn't matter how long you have been using Salesforce - come along!
About this event
Join us for an online feast of short presentations, updates and general chat of all things nonprofit.
Speakers
Jamie Peers
Synatic
VP of Business Development & Alliances
Katie Ross
Giveclarity
Salesforce Training and Enablement Lead
Martin Harris
Vonage
Head of Sales UK/I
David Stevens
Vonage
Senior Solution Engineer
Safiyyah Gareeboo
Cirrico
Senior Salesforce Consultant
When
Thursday, June 24, 2021 1:00 PM – 2:30 PM (UTC)
Agenda
1:00 PM
Welcome and icebreaker
1:10 PM
Health check - keeping your org healthy - Safiyyah Gareeboo, Cirrico
1:30 PM
Integration - Jamie Peers, Synatic
Join us as Jamie Peers, VP of Business Development & Alliances at Synatic, dives into data automation and integration, and how businesses can iterate quickly by unlocking and optimizing data across multiple services and systems to get the most out of their data.
1:45 PM
Discussion time
Brief discussions in breakout groups to find out what others are working on and what challenges they are currently facing
2:00 PM
Delivering personalised client services and programs at scale in a digital world - Martin Harris & David Stevens, Vonage
NonProfits like Concern Group (Mental Health Care Charity) and RSPCA are scaling their services while navigating the pandemic with Service Cloud and Vonage (Cloud Contact Centre/Unified Communications). We’ll discuss and demonstrate how, and cover new technologies like speech analytics, service cloud voice, AI and more.
2:10 PM
EMEA Sprint - Cori O'Brien, Salesforce
A quick overview of the EMEA Sprint taking place on Tuesday 29th June
