London, UK Nonprofit Community Group virtual meeting June 2021

Name: London, UK Nonprofit Community Group virtual meeting June 2021
Start: 2021-06-24T14:00:00+01:00
End: 2021-06-24T15:30:00+01:00

Jun 24, 2021, 1:00 – 2:30 PM

Salesforce Nonprofit User Group, London, United Kingdom

The London, UK Nonprofit User Group meets 4 times a year in London and is open to anyone involved in the nonprofit sector in the UK.
The June 2021 meeting will be our second meeting of the year. Join us for presentations, updates and general chat about all things nonprofit.
It doesn't matter how long you have been using Salesforce - come along!

About this event

Join us for an online feast of short presentations, updates and general chat of all things nonprofit. 

Speakers

Jamie Peers

Synatic

VP of Business Development & Alliances

Katie Ross

Giveclarity

Salesforce Training and Enablement Lead

Martin Harris

Vonage

Head of Sales UK/I

David Stevens

Vonage

Senior Solution Engineer

Safiyyah Gareeboo

Cirrico

Senior Salesforce Consultant

When

Thursday, June 24, 2021
1:00 PM – 2:30 PM UTC

Agenda

Welcome and icebreaker
Health check - keeping your org healthy - Safiyyah Gareeboo, Cirrico
Integration - Jamie Peers, Synatic	Join us as Jamie Peers, VP of Business Development & Alliances at Synatic, dives into data automation and integration, and how businesses can iterate quickly by unlocking and optimizing data across multiple services and systems to get the most out of their data.
Discussion time	Brief discussions in breakout groups to find out what others are working on and what challenges they are currently facing
Delivering personalised client services and programs at scale in a digital world - Martin Harris & David Stevens, Vonage	NonProfits like Concern Group (Mental Health Care Charity) and RSPCA are scaling their services while navigating the pandemic with Service Cloud and Vonage (Cloud Contact Centre/Unified Communications). We’ll discuss and demonstrate how, and cover new technologies like speech analytics, service cloud voice, AI and more.
EMEA Sprint - Cori O'Brien, Salesforce	A quick overview of the EMEA Sprint taking place on Tuesday 29th June
Summer 21 Release - Katie Ross, Giveclarity	Some top picks from the Summer 21 Release
Meeting Close

Group Leaders

Tracey Morris

Jisc

Customer systems support officer

See bio

Julia Whitehead

Giveclarity.org

Group Leader