Join us on Tuesday, December 19 at 9am for our monthly BNUG meeting! We are incredibly excited to have BNUG member Daniel Gorton presenting his session from Northeast Dreamin', "Delivering Empathetic and Joyful User Experiences." Daniel's session was standing room only and received rave reviews: this is a BNUG meeting not to be missed!

Session Abstract:

Users deserve the best experiences possible to be productive with the fewest clicks possible, to make informed decisions with actionable data, and to focus on their unique talents for making a difference! Together we will explore practical ways to include and delight users on their journeys with learning and using Salesforce. By being inclusive and intentional with change management, we can empower users throughout the strategy, design, building, training, and ongoing evolution of their Salesforce platform. Let’s also consider how to apply the benefits of empathy, features within Salesforce, and ongoing feedback with our users to add joy and value!

Our main content will be from 9-10am. Everyone is invited to stay on the call for an additional 30 minutes (10-10:30) for informal group conversation.

In addition to your registration here, we ask that you also register directly through Zoom:

https://us02web.zoom.us/meeting/register/tZwodu6rqDsiE9Eh_UCSZ06kG_TobcWBIk8F#/registration