Join us October 16 when Senior Program Architect, Abhik Lall, shares the future of Salesforce--Artificial Intelligence and Salesforce Einstein.
Abhik is one of the Austin Salesforce community's treasures. He works for Salesforce worldwide, but loves to contribute to the Austin Ohana. A Salesforce Saturday regular, presenter at the Developer group, and whenever you ask him! So we did. We asked him about Einstein and Artificial intelligence.
Wouldn't it be great if we were not only accurately collecting and storing data for our business or nonprofit, but we could predict how Contacts will behave, deals' liklihood of winning, or leads becoming customers?. Or even our whole company's predicted success in the near future?
As always Salesforce is ahead of us--predicting our needs. Enter Einstein. What Einstein features do we all have access to? How do we get access to the magic of Einstein. What is the future of Artificial Intelligence in the Salesforce Ecosystem? How can we tap into the world of Artificial Intelligence--with Salesforce Einstein, of course. Abhik will help us chart the way!
We are returning to our lunch and learn schedule. This virtual meeting will be on Friday, Oct 16 from 11:30 to 1.
Grab your brown bag lunch, turn off the rest of the world and tune in to Abhik's presentation.
We'll reach out to you on the day of to share virtual room links.
See you then!
Program Architect at Salesforce
8+ Years of industry experience with experience in Customer Relationship Management (CRM) in the capacity of a Salesforce.com (SFDC) Consultant with wide experience across industries. Have worked at customer locations (onsite) and offshore. Have been involved in Requirement Gathering, CRM Road map consulting, Appexchange product consulting, Func…
8+ Years of industry experience with experience in Customer Relationship Management (CRM) in the capacity of a Salesforce.com (SFDC) Consultant with wide experience across industries. Have worked at customer locations (onsite) and offshore. Have been involved in Requirement Gathering, CRM Road map consulting, Appexchange product consulting, Functional and Technical Design of the Application, Application Development and Support, Solution demonstration and preparation of Proof of Concepts, Application Testing, User Training, Project Planning, Effort Estimations, Pre-Sales and Team management.Have worked and lead a team in agile development model.
Have worked on Various business process like Social Customer service , Service contract management , repair,replace,exchange and refund process , customer 360 degree view, CPQ(Configure , Price and Quote)
Application Skill Sets: Sales Cloud, Service Cloud, Marketing Cloud, Radian6, Social Studio and BigMachines Integration
Industry Skill : Banking and Financials, Manufacturing , Healthcare and Insurance
Technical Skill Sets: Salesforce Configuration which includes Workflows, Validation rules, Approval Process, Sharing and Security, Sales and Support Process, Record Types, Custom Objects & Relationships, Data Migration and Integration, User Interface/API configuration, User Management,Salesforce apex , visual force and triggers, Assignment and Escalation Rules, Administration of Public Knowledge Base, Self-Service portal, Customer and Partner Community, Chatter, Salesforce Integration using Enterprise and Partner WSDL ,Social hub rule configuration,Configuration of data model in exact target , Configuring Journey builder in exact target Salesforce Native Integration for BigMachines and Radian6