Dec 21, 5:30 – 9:30 AM (UTC)
Salesforce Marketer Group, Vadodara, India
Join us to celebrate the first anniversary of our group, Empowering Businesses with Slack & Agentforce, Introduction to SFMC Journey Builder
Join us for an immersive event focused on Slack, Agentforce, Marketing Cloud to propel your career forward. Whether you're an aspiring Salesforce professional or a seasoned expert looking to enhance your skills, this event is designed to provide valuable insights and practical knowledge.
Empowering Businesses with Slack & Agentforce:
Discover how Slack can revolutionize your service team's productivity and customer experience. In this session, we'll explore how AI-driven insights, intelligent automatons, and real-time collaboration through Slack and Agentforce empower teams to resolve customer issues faster and more effectively. Learn best practices for streamlining workflows, personalizing customer interactions, and boosting service efficiency while fostering team alignment. Join us to see how these tools can help you build a smarter, more connected team.
Introduction to Journey Builder: Creating Personalized Customer Journeys:
Dive into Salesforce Marketing Cloud's Journey Builder and unlock the power of automated, personalized customer engagement. In this session, we will explore the fundamentals of Journey Builder, learn how to design customer journeys tailored to unique preferences, and leverage data-driven insights to optimize outcomes.This session will provide actionable strategies and hands-on demonstrations to bring your marketing campaigns to life. We'll hear about real-world customer journey use cases from the industry experts.
Horizontal Digital
Salesforce Consulting Manager | MomentMarketer | Aviation Aficionado | #Salesblazer
Application Architect | Community Group Leader, Vadodara
Saturday, December 21, 2024
5:30 AM – 9:30 AM (UTC)
Welcome |
Introduction to Journey Builder: Creating Personalized Customer Journeys |
Empowering Businesses with Slack & Agentforce |
Networking and Kahoot! |
Lunch |
infobeans
Community Group Leader
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