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A Major Milestone Achieved: Celebrating One Year Together

Dec 21, 5:30 – 9:30 AM (UTC)

Salesforce Marketer Group, Vadodara, India

Join us to celebrate the first anniversary of our group, Empowering Businesses with Slack & Agentforce, Introduction to SFMC Journey Builder

AgentforceMarketing CloudSlack

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About this event

Join us for an immersive event focused on Slack, Agentforce, Marketing Cloud to propel your career forward. Whether you're an aspiring Salesforce professional or a seasoned expert looking to enhance your skills, this event is designed to provide valuable insights and practical knowledge.

Empowering Businesses with Slack & Agentforce:

Discover how Slack can revolutionize your service team's productivity and customer experience. In this session, we'll explore how AI-driven insights, intelligent automatons, and real-time collaboration through Slack and Agentforce empower teams to resolve customer issues faster and more effectively. Learn best practices for streamlining workflows, personalizing customer interactions, and boosting service efficiency while fostering team alignment. Join us to see how these tools can help you build a smarter, more connected team.

Introduction to Journey Builder: Creating Personalized Customer Journeys:

Dive into Salesforce Marketing Cloud's Journey Builder and unlock the power of automated, personalized customer engagement. In this session, we will explore the fundamentals of Journey Builder, learn how to design customer journeys tailored to unique preferences, and leverage data-driven insights to optimize outcomes.This session will provide actionable strategies and hands-on demonstrations to bring your marketing campaigns to life. We'll hear about real-world customer journey use cases from the industry experts.

Speakers

  • Piyusha Pilania

    Horizontal Digital

    Salesforce Consulting Manager | MomentMarketer | Aviation Aficionado | #Salesblazer

  • Ankita Bhavsar

    Application Architect | Community Group Leader, Vadodara

Agenda

Welcome
Introduction to Journey Builder: Creating Personalized Customer Journeys
Empowering Businesses with Slack & Agentforce
Networking and Kahoot!
Lunch

Group Leader

  • ankita bhavsar

    infobeans

    Community Group Leader

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