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SFMC: Interaction Studio Fundamentals, Setup Interaction Studio connector for sales/service Clouds

Oct 28, 2021, 10:30 AM – 12:00 PM (UTC)

Salesforce Marketer Group, Singapore, Singapore

Welcome to Singapore, B2B Marketing Group. Join us for an awesome opportunity to learn, connect, have fun, and give back to the Salesforce community. We'll learn about Pardot , Share knowledge, Network, and give back to the community together.

About this event

Hello Salesforce Enthusiasts,

We hope you are all staying safe. Singapore Salesforce Marketer Group(Pardot) is back again to bring you great content this Oct. We are covering one of the hot topic - SFMC: Interaction Studio Fundamentals, Sales/Service Cloud Connector - Next Best Recommendations Template by @Phaneendra Arigachetta - Salesforce Marketing Champion 2021


Combining in-depth behavioral analytics and advanced machine learning with data from existing sources, Interaction Studio empowers businesses to gain a comprehensive view of each one of their customers and prospects. The Interaction Studio Connector for Sales and Service Clouds connects the experience of a call center to the machine learning recipes in Interaction Studio. Reps can have more meaningful conversations with customers and prospects because they understand what each prospect or customer is truly interested in.


Let's come and join with us to learn more :-)

Speaker

  • Phaneendra Arigachetta

    Salesforce MVP | Salesforce Marketing Champion

When

When

Thursday, October 28, 2021
10:30 AM – 12:00 PM (UTC)

Agenda

10:30 AMIntroduction
10:40 AMInteraction Studio Fundamentals
11:00 AMSales/Service Cloud Connector - Next Best Recommendations Template
11:45 AMQ&A, Networking & Quiz

Group Leader

  • Phaneendra Arigachetta

    2x Salesforce MVP | 2x Salesforce Marketing Champion

    Community Group Leader

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