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AI Case Routing Implementation & Real-Life Results (as seen at TDX 25) by Kerry McClauss

Sep 26, 4:00 – 4:45 PM (UTC)

Salesforce Insurance User Group (Virtual)

Learn how to test and implement Einstein Case Classification, improving case routing and efficiency. See real-life results and gain practical insights. Learn how to test and implement Einstein Case Classification, improving case routing and efficiency. See real-life results and gain practical insights.

AI and DataAgentforcePlatformSales CloudService Cloud

About this event

Join Salesforce MVP for an informative AI session that was previously presented at TDX 25.  Learn how to test and implement Einstein Case Classification, improving case routing and efficiency. See real-life results and gain practical insights. Learn how to test and implement Einstein Case Classification, improving case routing and efficiency. See real-life results and gain practical insights.

Group Leader

  • Monica Sandberg

    @notisblank

    Community Group Leader

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