You’re invited to join us for the April 7, 2021 meeting of the Upper Midwest Higher Education Salesforce User Group! We've got some great speakers and topics, and the meeting will be in a virtual format to make it easy and safe for you to participate.
There is no cost for this event, and it provides great opportunities to learn from and network with other Salesforce Higher Ed users.
About this event
You’re invited to join us for the April 7, 2021 meeting of the Upper Midwest Higher Education Salesforce User Group! We've got some great speakers and topics, and the meeting will be in a virtual format to make it easy and safe for you to participate.
There is no cost for this event, and it provides great opportunities to learn from and network with other Salesforce Higher Ed users.
When
Wednesday, April 7, 2021 2:00 PM – 4:45 PM (UTC)
Agenda
2:00 PM
Introductions and Welcome
2:10 PM
Winter and Spring 2021 Release Features and Future Roadmap Highlights
Have you seen the latest features from the Winter and Spring 2021 Salesforce releases? Join us to learn more about what Salesforce has delivered recently for education customers and also get a preview into what is coming in the Summer 2021 release in this user group leader-led presentation.
Presenters: Jim Hubert (Foundation Partners) and Kyla Farroll (University of Wisconsin-Madison)
2:55 PM
Break
3:00 PM
Mandatory MFA is Coming Soon - Are You Ready?
We all recently received notification from Salesforce that Multi-Factor Authentication (MFA) will be required in Salesforce orgs starting February 2022. This has raised a lot of concerns and questions, and this session will provide details & tips directly from a Salesforce staff member that will help all of us prepare for this requirement. The session will have a large portion of time set aside for audience question and answer, so bring your institution's burning MFA questions.
Presenter: Carlos Villalpando (Salesforce.org)
3:40 PM
Break
3:45 PM
Appointment Scheduling With Salesforce
Digital transformation is happening, but some routines don’t easily fall in line… Why is appointment scheduling and syncing so tough? This session will highlight 2 different Salesforce centric scheduling solutions, Riva Engine and ScheduleOnce (OnceHub), and how they can help your campus seamlessly flow data between calendar, contact and email data from Outlook, Office365 and Gmail with Salesforce.
Presenters: Dawn Radecki (Riva International), Bill George (Riva International), Farrah Friedrich (University of St. Thomas)
