You’re invited to join us for the April 6, 2022 meeting of the Upper Midwest Higher Education Salesforce User Group! We've got some great speakers and topics, and the meeting will be in a virtual format to make it easy and safe for you to participate.
There is no cost for this event, and it provides great opportunities to learn from and network with other Salesforce Higher Ed users
About this event
You’re invited to join us for the April 6, 2022 meeting of the Upper Midwest Higher Education Salesforce User Group! We've got some great speakers and topics, and the meeting will be in a virtual format to make it easy and safe for you to participate.
There is no cost for this event, and it provides great opportunities to learn from and network with other Salesforce Higher Ed users
Keynote - Accentuate the Positive - A New Change Management Approach
Most change management processes start with pain points and move to solutions. What if we flip it and start by identifying strengths and how they can get us to goals? It's called Appreciative Inquiry. Carrie Marcinkevage (aka "Dr. CRM") from Penn State Univ is a certified Appreciative Inquiry practitioner and will overview this unique process for flipping the usual change conversation and redirecting organizational energy toward faster, more impactful, longer lasting results.
Break
Salesforce Training - Going Beyond Trailhead
Do you sometimes feel that your Salesforce org is like a sports car in the driveway that isn't really being used to it's full potential? You spent a lot of time and money getting a great Salesforce org in place, but your users aren't using many of the features of the system and you aren't always sure how to implement additional functionality that is being requested. You know the solution is training, but how can you make your training effective? In this session we will discuss training strategies and methods for both end-user and admin training that will help you unlock the power of Salesforce at your university.
Presenters:
* Farrah Friedrich - University of St. Thomas
* Jim Hubert - Foundation Partners
Break
Maximizing Engagements with Consultants/Partners/Vendors (Panel Discussion)
Join our interactive panel discussion for a no-holds-barred look at getting the most out of consultant, partner and vendor relationships in Higher Ed. Hear from a panel of experts across a variety of higher ed institutions as they discuss how to identify the proper consultant/vendor for your implementation, tips for getting the most out of your relationship, best practice for setting milestones, timelines and parameters, and evaluating what went right, what went wrong, and how to do it better next time.
Panelists:
* Marcus Machacek - University of Wisconsin-Madison
* Sarah Guderjahn - Alexandria Technical & Community College
* Eric Alcott - Iowa State University Foundation
