The (r)evolution to a new SRS, as an example of Change Intelligence approaches, with Elements.cloud

Name: The (r)evolution to a new SRS, as an example of Change Intelligence approaches, with Elements.cloud
Start: 2024-02-20T12:00:00+00:00
End: 2024-02-20T16:00:00+00:00
Location: MAR.2.04, The Marshall Building

Feb 20, 12:00 – 4:00 PM (UTC)

Salesforce Higher Ed User Group, London, United Kingdom

An afternoon at LSE exploring approaches and supporting technology that enable educational institutions to evolve their technology environments and continuously improve - using the Higher Education Business Capability Model and the example of the Student Records System space as one area in much need of evolutionary, if not revolutionary, improvement.

About this event

In the session we will discuss process mapping, requirements gathering, architecture, business and technology capabilities through the lens of how to plot a route to delivering SRS capabilities by other technology beyond the traditional SRS, and specifically Salesforce by example.  And we'll also look at how continuous improvement can be delivered through change intelligence.  All in conjunction with Elements.cloud, where we'll look at their tooling and how it may help, Live!

Although we'll use Salesforce as an example, generally we'll explore a 'shift left' approach to engaging internal customers with visual requirements capture to help accelerate & improve user stories and their deployment impact. The end goal being an improved approach to large change or iterative updates that tackles the issues of complexity, technical debt and documentation that are common challenges.  

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When

Tuesday, February 20, 2024
12:00 PM – 4:00 PM (UTC)

Where

MAR.2.04, The Marshall Building
44 Lincoln's Inn Fields
Greater London, WC2A 3LY

Agenda

12:00 PM	Arrival from 12pm
1:00 PM	Welcome and Introduction	Mike Page, Head of Enterprise CRM and SRS at LSE will introduce the session, and outline some of his thinking to evolving away from legacy student record systems and leveraging generic technology capabilities to deliver more flexible solutions across the institution.
1:15 PM	Higher Education Business Capability Model -> Deliverables	Using the Higher Education Business Capability Model we will look at the SRS space, and drill down (literally, using Elements.Cloud) on a specific traditional SRS business capability to see how that can be delivered. We will look at process, requirements, capabilities and plot a route to delivering SRS capabilities by other technology, and specifically Salesforce by example. And we'll also look at how continuous improvement can be delivered through change intelligence.
2:45 PM	Break
3:00 PM	SRS Transformation	We've looked at how to deliver a SRS another way, but what does transformation look like. In this session we will look at what a modern SRS should encompass.
3:30 PM	Q & A	Questions and Answers
4:00 PM	Session closes

Group Leaders

Mike Page

Leader

See bio

Rupert Frankum