Agent Force in Salesforce Service Cloud

Mar 6, 10:30 – 11:30 AM (UTC)

Salesforce Developer Group, Trichy, India

Empowering customer service agents with intelligent tools, seamless multi-channel support, and automation for faster, more efficient case resolution and enhanced customer experiences.

About this event

Explore how Agent Force in Salesforce Service Cloud boosts agent efficiency with AI-driven tools, a unified interface, and seamless multi-channel support. It streamlines workflows, enhances collaboration, and accelerates case resolution for improved customer service.

Speakers

  • Pavithra Gajendran

    Mastek

    Salesforce Developer

  • Bindu Achuthan

    Mastek

    Salesforce Developer

Group Leader

  • Kumaresan S

    Leader

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